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FREELANCE STOREFRONT · EST. 2026

Describe the problem.

I build custom AI systems, domain corpora, and the boring automation that's eating your team. Tell the shopkeeper what you need. I'll tell you if it's a fit, what shape the work takes, and we'll book a call.

SHOPKEEPER · ONLINE

SESSION ····

BEN /

Ben specializes in Knowledge as a Service — turning domain knowledge into AI systems that actually know your field. Tell me what you're trying to build or fix. I'll scope it, tell you if it's a fit, and hand you off to the calendar if it is.

YOU /

ENTER SCOPE · SHIFT+ENTER NEW LINE READY

04 / WHAT I CAN DO

What I can do for you.

Concrete automations I can build. Each one is grounded in something I've already shipped.

SVC-01

Move your business off personal Gmail

Cloud & Email

Full Google Workspace or Microsoft 365 migration: business email at your own domain, shared inboxes, shared calendars, shared drives, real retention. Done in a weekend. Customers stop seeing yourbusinessHamilton87@hotmail.com.

SVC-02

A real phone system, not your cell

Telephony

VoIP with auto-attendant, smart call routing by time of day, voicemail-to-email transcription, rings multiple staff in sequence or simultaneously. Usually pays for itself in the first month.

SVC-03

An AI receptionist that books real work

AI Voice

Voice agent answers 24/7, qualifies the lead, checks your calendar, books the appointment in your voice. Handles the "what are your hours" calls so you stop answering them. Built for Auntie Rio and the RemoteBlue IVR.

SVC-04

Customer intake that captures every lead

Lead Capture

Online intake form that asks the right questions, collects a deposit, books the appointment, and texts the confirmation. New customer goes from inquiry to scheduled job without you opening your laptop.

SVC-05

A network that doesn't drop your video calls

Networking

Business-grade wifi, wired drops where it matters, real firewall, separate guest network, VPN for remote staff. Calls stop dropping, payment terminals stop disconnecting, your team stops blaming you.

SVC-06

Backups so a ransomware email doesn't end your business

Backups & Security

Encrypted, automated, off-site backups of files, QuickBooks, customer database, photos. Hourly snapshots, 90-day history, point-in-time restore. Back online in an hour instead of paying a bitcoin ransom.

SVC-07

A CRM your staff will actually use

CRM

HubSpot or Pipedrive configured to match how your business actually runs, automated follow-up for unreplied leads, full email and phone integration. Staff sees tasks in one place instead of seven sticky notes.

SVC-08

Online booking, deposits, no-show fees

Booking & Payments

Customers book online from your site, pay a deposit, get a confirmation text and a 24-hour reminder. No-shows get auto-charged. Works for trades, salons, clinics, consulting, anything by-appointment.

SVC-09

Lock down your team's security

Security

Business password manager, two-factor authentication on what matters, phishing protection that catches fake-invoice scams, quick staff training. Small businesses are the top ransomware target now.

SVC-10

A custom AI that knows your industry

Custom AI

Private AI trained on your field's regulations, manuals, and documents. Answers staff questions with citations to the source so they can verify before acting. Already shipped for medical research (9,547-paper amyloidosis corpus), Quebec commercial law, and tax law.

SVC-11

A workflow that runs itself

Workflow

Stripe payment lands, invoice updates, customer gets a thank-you, calendar event created, accountant sees it in QuickBooks. You stop being the integration between your own tools. Built on the OpenKeel orchestration framework.

Describe the problem.

What I actually build.

Things I've shipped.

Work worth reading about.

What I can do for you.

Book a 30-min call.